Zebra OneCare™ Essential

Core Assurance Experience peace of mind knowing your daily device needs are fully covered, ensuring your fleet remains operational. This plan offers comprehensive protection including phone support, three-day repair turnarounds, software and security updates, and cloud-based visibility into repair reports through VisibilityIQ™ OneCare™.

Complete Assurance Enjoy complete coverage that includes accidental damage, functional failure, normal wear and tear, print head replacement, and device replacement if repair is not economically feasible.

3-Day Repairs Benefit from a three-day turnaround on repairs from the time the device arrives at the repair facility, with ground return shipping included.

8×5 Tech Support Get priority access to live-agent telephone technical support during standard business hours (8×5), regardless of your location.

OS and LifeGuard for Android Security Updates Safeguard your business by ensuring your devices are always performing optimally and compliant with data protection laws.

VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners) Utilize a cloud-based dashboard to monitor repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on-time delivery, repair rates, and key repair metrics.